Job Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s   Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Job Description

The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants reliably and effectively.

In this role you will be responsible for resource planning, onboarding, reporting, including personnel, equipment, software, access, and materials, to ensure the successful completion of programs and initiatives within the Delivery Office. The Resource Allocation and Planning Specialist will work closely with the Delivery Office Chapter department heads, Chapter Leads, and other key stakeholders to develop and implement resource plans, track and report resource utilization, and identify opportunities for optimization. 

Accountabilities & Responsibilities:

• Embrace an agile and collaborative approach, being open to shifting priorities and taking on diverse projects in the Engineering Enablement area.
• Work closely with teams in the Chapters and Engineering Enablement to understand their resource needs, identify areas to support incoming resources.
• Monitor resource demand across the Delivery Office and identify opportunities for onboarding optimization and cost savings with the Chapters.
• Identify and prioritize constraints and work with key stakeholders to develop solutions to mitigate those constraints
• Develop and maintain tracking tools and systems to ensure accurate and up-to-date resource, software, and access data
• Provide regular reports and updates on resource utilization, availability, allocation, reconciliation, and chargebacks, to key stakeholders, including leadership
• Evaluate the effectiveness of resource planning processes and recommend improvements as needed
• Ensure compliance with all relevant policies, procedures, and regulations related to resource allocation and planning

Benefits eligible: Yes
Bonus eligible: Yes
The expected salary range for this role is 65820 - 82280 / per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

 

• Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
• Strong analytical skills are necessary to evaluate data, identify trends, and make informed decisions on resource allocation and planning.
• Excellent written and verbal communication skills are essential to effectively communicate with stakeholders at all levels of the organization.
• Must be meticulous and detail-oriented to ensure that all resource plans and reports are accurate and up-to-date.

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com . Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Job Tags

Full time, Local area, Flexible hours, Shift work,

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