Network Analyst- Video/Web Conferencing Job at Edward Jones, Jefferson City, MO

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  • Edward Jones
  • Jefferson City, MO

Job Description

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our .

1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.

Team Overview
You may be surprised to know that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you’ve considered Edward Jones in the past, it’s time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future.


In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible.
What You'll do
  • Operational support of two 600-seat auditoriums
  • Provide audio, video, and control system engineering support as part of the maintenance, design, and installation of AV solutions
  • Collaborates with AV Integrators and Project Manager to work through technical problems, coordinate RMA's, change orders, etc.
  • Troubleshooting, repairing, and maintenance of simple to complex AV systems at various home office locations
  • Training users on AV functionality and operation
  • Configuration of video/web conferencing solutions (Zoom/MS Teams)
  • Work closely with external contractors and AV integrators for the implementation of cabling, fabrication, and installation
  • Provide end-user support either face-to-face or via phone.
  • Willing to work an occasional weekend and after normal business hours
What You'll Need
  • 2+ years of AV experience
  • CTS certification or a technical degree preferred or equivalent experience
  • Must be a self-starter and able to work in an autonomous environment
  • Experience with audio-visual systems and control systems, including Extron and Crestron
  • Ability to read technical specifications and system drawings
  • Ability to identify and prioritize workload
  • Knowledge of basic Windows and Mac systems and associated applications including Microsoft Office
  • Proficiency in Microsoft Office including Word and Excel, and AutoCAD
  • Strong time management and organizational skills
  • Ability to lift to 75 lbs. and work on ladders
  • " Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday."
At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades:

Check out our Canadian awards and accolades: Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
Salary: $59886 - $98752
Category: Headquarters

Job Tags

Full time, For contractors, Remote job, Home office, Flexible hours, 3 days per week,

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