IT Help Desk Technician I / II Job at Total IT, Inc., Dallas, TX

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  • Total IT, Inc.
  • Dallas, TX

Job Description

We are a fast-paced, growing, IT consulting company / managed service provider looking for Help Desk Technicians . The perfect candidate will be able to integrate in to, and interact with a dynamic team, as well as effectively and courteously communicate with clients as well as other team members. Diligent documentation and organization skills are a must.

Job / Technical Requirements:

  • 2+ Years Experience Required
  • Previous MSP Experience is a plus
  • Windows Desktop Operating Systems- 7, 8.1, 10 etc
  • Windows Server Operating Systems- Windows Server 2008r2, 2012, 2012r2, 2016, 2019, Active Directory, etc.
  • Excellent Problem Solving / Troubleshooting Skills
  • Microsoft Exchange 2010, 2013, 2016, 2019, Office 365
  • VMWare / Hyper-V Virtualization
  • Networking LAN/WAN concepts, structure and equipment
  • Remote Desktop / Terminal Server Experience
  • Server and Desktop Hardware Troubleshooting
  • Firewalls and Network Security

This is a salary position with excellent benefits. Salary is dependent on experience. If you are interested, please respond to this post with your resume and cover letter. This is a direct hire position, no recruiters please. We are an EOE employer.

Job Tags

Full time, Remote job,

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