Consumer underwriter - support Job at Ally Financial, Lewisville, TX

  • Ally Financial
  • Lewisville, TX

Job Description

General information

Career area


Work Location(s)

1735 North Brown Road, GA, 17500 Chenal Parkway, AR, 2911 Lake Vista Drive, TX



Ref #


Posted Date

Thursday, June 13, 2024

Working time

Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule:
Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

The Commercial Services Group partners with our Dealers to offer business vehicle financing for our commercial customers. This role assists the CSG Team with day-to-day tasks supporting Underwriting, Credit Lines, and Sales.

The Work Itself

  • Data entry and updating records with high accuracy.
  • Contacting dealers and/or customers that have maturing ComTRAC leases to review end of lease options.
  • Partnering with Servicing Team to actively prevent losses for ComTRAC leases.
  • Provide account updates to Remarketing Team and Sales Team.
  • Prepare and route weekly title follow-up reports.
  • Assist in title follow up with dealers.
  • Data entry of Pre-Approved Credit line information into the system of records with high accuracy.
  • Administrative duties such as assisting in New Hire Onboarding, complete forms in accordance with company procedures.
  • Assist Underwriting, Credit Line, and Sales with necessary tasks to relieve burden and provide better customer service to our dealers/customers.

The Skills You Bring

    • Entry Level ( No Exp Required).
    • Bachelor's degree in business or related may be used as a proxy for the experience.
    • HS diploma or equivalent required.
    • Experience in financial services or similar industry.
    • Performs clerical, administrative and technically based activities and/or supporting tasks.
    • Typically requires intermediate knowledge of Microsoft Office programs.
    • Intermediate written and oral communication skills.
    • Ability to handle multiple tasks and meet deadlines in fast paced environment.

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

  • Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
  • Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
  • Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
  • Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
  • To view more detailed information about Ally’s Total Rewards, please visit this link:

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range : An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.







Incentive Compensation: This position is eligible to participate in our annual incentive plan.

Job Tags

Holiday work, Full time, Temporary work, Work experience placement, Remote job, Relocation package, Relocation bonus, Flexible hours,

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